Queries Buried in Chats & Emails
Salary questions, leave doubts, TDS queries scatter across WhatsApp, email & phone calls
Raise, Prioritise &
ResolveQueries .
Turn employees' queries into a quick solution. Get a centralised, transparent, and employee-first ticketing system.
₹2.4M
Payroll Processed Today
4 min
Average Run Time
100%
Compliance Rate
Still Managing Queries on WhatsApp?
Stop wasting hours on tracking employee queries across chats, emails and calls. Human Maximizer brings every query into a single place.
THE PROBLEM
No accountability & Follow Up
HR promises to look into it without a system. Trust quietly breaks down due to overflowing employees.
Repetitive Questions
HR answers the same questions manually every month.
Zero Visibility
Once an employee raises a query, they have no idea if anyone is working on it.
THE SOLUTION
Raise Structured Ticket
Employees raise tickets directly from the app, department tagged, priority marked, and routed to the right person instantly
Auto-Assignment & Ownership
Every ticket is assigned automatically to the HR member based on the department and priority.
Self-service Answers
Employees can access salary slips, TDS breakdowns, and advance status directly without the involvement of HR
Real-time status for Every Ticket
Employees can track their queries and resolve them. HR gets a full resolution dashboard with complete transparency on both sides.
Feature Deep Dive
Everything You Need. Nothing You Don't.
TICKETS
Review Employees Queries Department-wise
Human Maximizer syncs live with attendance, leave, and expense modules. The moment the month closes, payroll calculates itself — no manual steps, no re-entry, no errors.
- Auto-syncs from attendance, leave & OT data
- Multi-branch, multi-currency in a single run
- Role-based approval workflow with notifications
- Instant NEFT / RTGS bank file generation
Posh CASE
POSH Case Handling
Human Maximizer ensures complete confidentiality and statutory compliance across the POSH case management lifecycle with secure handling and automated workflows.
- Confidential logging for sensitive issues
- Secure handling by only authorised personnel
- High-standard process with ensured privacy
- Full audit trail with role-based access contro.
Ticket Hub
Centralised Ticketing Hub
Employees can quickly report issues, complaints, or requests. There is no risk of lost emails, missed follow-ups, and every ticket is trained, assigned and closed with full visibility.
- Submit complaints or requests directly from the employee portal.
- Auto-assign tickets to the right team or manager instantly.
- Track ticket status from open to resolved in real time.
- Attach supporting evidence or files with every submission.
Query Logging
Online Query Logging
Human Maximizer syncs live with attendance, leave, and expense modules. The moment the month closes, payroll calculates itself — no manual steps, no re-entry, no errors.
- Auto-syncs from attendance, leave & OT data
- Multi-branch, multi-currency in a single run
- Role-based approval workflow with notifications
- Instant NEFT / RTGS bank file generation
Track Everything in a Single Place
Raise, route, and resolve tickets in one place — with SLAs, alerts, and a full audit trail built in.
Instant Ticket Creation
Employees raise tickets in seconds from any device or department
Smart Auto-Assignment
Tickets are automatically routed to the assigned team based on the type, department & priority.
Priority & SLA Tracking
Set High, Medium, or Low priority. SLA timers ensure nothing stays open longer than it should.
Live Status Dashboard
See every open, pending, and resolved ticket across all departments in one real-time view.
Auto Notifications
Employees and managers get instant alerts on ticket updates without any manual follow-ups.
Evidence & Attachments
Upload screenshots, documents or files directly with a ticket. All evidence stays attached and traceable.
Role-Based Access
HR, IT, Admin and employees see what they are supposed to. Confidential tickets stay confidential.
Full Audit Trail
Every open, edit, comment & resolve is recorded with a timestamp.
Mobile FirstManage Tickets Your
Manage Tickets Your
Pocket
Approve payroll runs, check compliance status, and send salary slips — all from the Human Maximizer mobile app, anytime, anywhere.
- Raise and track tickets via iOS, Android, and web
- Receive notifications when your tickets are updated or resolved
- File complaints by attaching documents directly from your phone
- View full ticket history without logging to a desktop
The Right Tool for Every Role
For HR leaders, managers and employees, the ticket management system provides exactly what you need to handle tickets.
Full Ticket Oversight
View every ticket across all departments, including open, pending, escalated and resolved from one central dashboard.
Escalation & SLA Control
Auto-escalate overdue issues to the right person. Set SLA rules department-wise and ticket type.
Confidential Complaint Handling
Sensitive tickets like POSH complaints stay private and are only accessible to HR members.
FAQ
Questions? We have answers.
Can’t find what you’re looking for? Chat with our team →
Unlike scattered emails, our system provides a centralised hub where every query is logged, tracked, and resolved transparently.
Any employee in your organisation can raise a concern, whether it’s an IT issue, an HR concern, an admin request, or a workplace complaint.
Absolutely, with web and mobile access, employees can log queries anytime, anywhere. No waiting until “working hours” to be heard.
Tickets are automatically routed to the assigned department or manager based on the ticket type and priority set by you.
Everything from HR and payroll doubts to IT issues, finance clarifications, admin requests, and even POSH-related concerns, all in one place.
Yes, employees can track the live status of every ticket raised by them. No matter, it’s an open, under review, pending or resolved. Whenever their ticket is updated or closed, they receive push notifications.
Yes. POSH cases are handled with strict confidentiality, compliance protocols, and secure access controls. Only authorized reviewers can view and act on them.
Yes, employees can upload screenshots, documents, or photos directly with their ticket from desktop or mobile. All the documents are available for the person who needs to see this.
Stop Managing HR Manually.Start Running Smarter.
Join 500+ companies who’ve automated their HR with Human Maximizer.